Online customers are one of the hardest types of clients to court; as they expect answers in their grasp within a second otherwise they simply hit a button and move onto a new website. While you can address this problem by creating a user friendly web design, if you operate a website that is focused on sales or depends on potential clients to call, you will need more than a great design to turn a large majority of web browsers and traffic into buying customers or clients This is where live support chat via live chat software comes into play since it gives you the ability to reach out to every customer and address their needs in the thirty seconds in which a customer expects to receive it. The ability to offer live help on a website versus email support is often a distinguishing factor between websites that experience modest sales and those that experience high sales on a routine basis. This is due to the fact that a live support chat box also gives your website a boost in confidence since consumers will view the site as a more legitimate website. This factor alone can turn around an increase in your client growth as more people will be inclined to stay and check out your services because the site appears to be reputable with instant live support on hand. Another reason that live chat support can turn around a website is the fact that it can be used to snag consumers or clients who may be debating your services. Without a live chat system in place, a potential can debate your services, and then click off the page because there is no accountability or pressure to proceed with the your service However, with live support chat in place an operator can track a potential client that is shopping and choose to open up the lines of communication with them. Not only will this make the browser think about your service more carefully, it may change their minds about your services all together since they now have an option to ask questions. The number one reason that consumers choose not to buy a product or service online, is because they have questions and concerns about your service that are not listed on the website or not easily found within the site. A live support chat box however gives the customer instant answers while your service is fresh on their minds. The average customer/client is not going to take the time to look for an answer within a website or email the operator; instead they will head to a site that offers the answer upfront. When you have live support chat software you can offer live support and instant answers so that a consumer does not have to think about the your services later. Thus, instead of watching a potential client turn away, you can watch your client base increase simply due to the installation of a live chat system.
And the #1 reason the your potential new clients will love the Live Support service:
They can remain anonymous! They give you their name, but they don't give you their phone number or email address. They love that! Give them the answers they are looking for and you get that information later
Second reason for a business to have a live support chat service:
You get a transcript via an email of the entire chat session.
So, what is the cost to have a Live Support Chat Software installed on my website and on my office computers? (it has to be installed in two places. One of your office computers and on your web site—We do this for you)
There is a one time set up fee of $295.00 and an annual fee of $100.00. That is $395.00 total to set this up and $100.00 a year there after. That's it. One new client will more then pay for your start up costs. Click on our live chat button to find out more. Buy Now $395.00